Keep the Heat On: Why Proactive Heating System Service is a Game Changer

With the warmer weather just around the corner, now’s a great time to check in with your customers and remind them to service their heating systems before winter sneaks up again. Not only will they appreciate the peace of mind that comes with knowing their system is in good hands, but it’s also a solid opportunity for you to keep everything running smoothly at peak performance.

Plus, staying connected with your clients helps build those relationships. You never know—some of them might be thinking about purchasing a new home and wanting central heating installed, or upgrading, or expanding their current setup. Servicing their systems now could even open new opportunities for you, like offering upgrades or spotting potential issues before they turn into bigger problems. It’s a win-win: happy customers and potential untapped revenue opportunities, a chance to keep your business front and centre, even when heating isn't top of mind!

5 Benefits for your customer to get their system serviced

  1. Lower running costs
    The biggest benefit is making sure the heat source, be it a boiler or heat pump is working at its optimum. So clean filters, heat exchangers, and combustion chambers are essential to getting the most efficiency running from the system.

  2. Reduced repair costs
    Reduced repair costs – regular maintenance reduces breakdowns. Technicians will inspect the system and find areas that require repairs early before they turn into larger more expensive repairs.

  3. Peace of Mind
    Whether customers have a heat pump, diesel, or gas boiler, technicians will ensure that there are no potential leaks that could cause damage to their family, or home.

  4. Warranties
    A lot of central heating systems come with a warranty, some ranging from 5 to 25 years to give customers peace of mind. But should a component of the system break down, customers/installers must have proof of annual servicing for the warranty to remain valid. Find out more about warranties here.

Encourage your customers to service their heating system by directing them to an online form on your website, similar to this service request form. Alternatively, if you'd prefer, we can provide a PDF version of the service form for you to share with your customers. If you’d like to learn more about our comprehensive service process or have any specific questions, don’t hesitate to contact us—we’re here to support you in delivering the best experience for your customers.